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Policies

Terms of Service

By using CourtConnect, you agree to these terms of service:

1License

We grant you a limited, non-exclusive, non-transferable license to use CourtConnect for booking sports facilities and managing reservations. This platform connects facility owners with potential customers looking to book court time and related services.

2User Conduct

You agree not to:

  • Share your account credentials with others
  • Attempt to reverse engineer the software
  • Use the service for any illegal purposes
  • Interfere with or disrupt the service
  • Make false bookings or misrepresent facility availability

3Booking and Payments

All payments are processed securely through Stripe. When you make a booking, you agree to pay the listed price for the court time and any additional services. Facility owners set their own pricing and availability. CourtConnect is not responsible for any disputes between users and facility owners regarding the quality of facilities or services.

4Facility Owner Obligations

Facility owners are responsible for maintaining accurate information about their facilities, including availability, pricing, and amenities. They must honor all bookings made through the platform and provide the services as described. CourtConnect reserves the right to remove facilities that consistently receive negative reviews or violate these terms.

5Liability

The service is provided "as is" without warranties of any kind, either express or implied. CourtConnect is not liable for any injuries, damages, or losses that occur during the use of sports facilities booked through our platform.

These terms may be updated periodically. Continued use of the service constitutes acceptance of any changes.

Privacy Policy

At CourtConnect, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

1Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and payment information when you register for an account, make a booking, or contact customer support. For facility owners, we collect additional information about your sports facilities, including location, amenities, and availability.

2How We Use Your Information

We use the information we collect to:

  • Facilitate bookings between users and facility owners
  • Process payments through our secure payment processor, Stripe
  • Send booking confirmations and reminders
  • Improve our platform and user experience
  • Communicate with you about new features or promotions

3Information Sharing

We may share your information with:

  • Facility owners when you make a booking (limited to what's necessary to facilitate the booking)
  • Stripe, our payment processor, to complete transactions
  • Service providers who perform services on our behalf
  • Law enforcement or other parties when required by law

4Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. All payment information is processed securely through Stripe, which maintains PCI compliance and industry-standard security measures.

5Your Choices

You can access, update, or delete your account information at any time through your account settings. Facility owners can update their facility information, availability, and pricing through their dashboard. You may also opt out of receiving promotional communications from us by following the instructions in those communications.

6Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@courtconnect.app.

This Privacy Policy may be updated periodically. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.